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A software failure in the web that makes up the global supply chain threatens to disrupt daily commerce for an indefinite period, showing how widespread reliance on the same system can create a worldwide crisis when that system goes down.

It was still not known Friday morning how long it would take to address the issue, which cybersecurity firm CrowdStrike attributed to an improperly executed update on Microsoft systems.

Although Microsoft itself was not directly responsible for the outage, the worldwide reliance on a single common operating system and a major cybersecurity company, while useful when everything is running smoothly, creates the potential for a single point of failure to take down the entire planet, experts say.

In addition to many major airlines being unable to clear flights for takeoff, everything from port authorities and train systems to hospitals and banks were affected.

Wesley Miller, a research analyst and former Microsoft employee who writes about IT issues, said the outage shows the price of interconnectedness and the dangers of market concentration.

Not only was there an overreliance on Microsoft, he said, but Friday’s outage could also be blamed on the consolidation of vendors in the cybersecurity space. Backed by Google and one of the most valuable cybersecurity firms in the world, CrowdStrike has made a number of strategic acquisitions in recent years.

“At end of the day, everyone is operating with one thing, and they’re trying to move faster than bad guys to avoid getting attacked,” Miller told NBC News.

Miller also placed some blame on the lingering staffing challenges created by Covid.

“Teams everywhere are really stretched thin; IT staff, testing staff, everyone is pulled to their max,” he said. “Everyone is still pretending everything is fine, when there’s been massive changes all around us.”

Ironically, high-profile examples of companies not affected by the outage have previously faced their own issues because they weren’t using state-of-the-art technology. Notably, Southwest and Frontier airlines appeared to be the only large U.S. air carriers operating without incident Friday. Two years ago, Southwest’s entire system shut down as a result of its reliance on an antiquated scheduling system.

“This will happen and keep happening as long as everything is built around fragile supply chains where the same companies turn up time and time again,” Jennifer Cobbe, assistant professor of law and technology at the University of Cambridge, posted on X Friday.

“This means no resilience: One of them goes down, potentially everything goes down — with widespread and unforeseeable consequences.”

The speed at which companies must now move to compete with one another creates inherent instability, Miller said.

“We’re clearly operating faster than the systems we’ve built can handle,” he said. “We need to start taking a look at more fail-safes.”

Miller is not optimistic they will be easily implemented.

In the wake of the pandemic, there was a great amount of discussion about how to make global supply chains more resilient. In 2021, President Joe Biden held what was billed as the Summit on Global Supply Chain Resilience alongside European Union nations and 14 other countries. Last fall, the White House released a new issue brief on the topic, noting: “Economic research has long been clear that deeply intertwined supply chains can turn micro disruptions into macro-level effects.”

The brief noted that the Bipartisan Infrastructure Law, the Biden administration’s CHIPS and Science Act and the Inflation Reduction Act were all designed to help boost supply-chain resiliency.

But Miller believes companies’ requirements to maximize profits means the global commerce system will continue to be vulnerable indefinitely, he said.

“There’s so little shareholder value in taking a little extra time to do the right thing,” he said.

This post appeared first on NBC NEWS

At least 40 people have died after the boat they were traveling in caught fire off the coast of Haiti earlier this week, the International Organization for Migration (IOM) reported on Friday, citing local authorities.

The vessel left Haiti on Wednesday carrying over 80 migrants, and was headed to Turks and Caicos, the IOM said. Forty-one survivors were rescued by Haiti’s Coast Guard, it also said.

In a statement, Grégoire Goodstein, IOM’s chief of mission in the country, blamed the tragedy on Haiti’s spiraling security crisis and the lack of “safe and legal pathways for migration.”

“Haiti’s socio-economic situation is in agony. The extreme violence over the past months has only brought Haitians to resort to desperate measures even more,” he said.

Haiti is grappling with gang violence, a collapsing health system, and a lack of access to essential supplies, leading many Haitians to embark on dangerous journeys out of the country.

The Caribbean nation’s crisis escalated earlier this year when gang warfare exploded, forcing the resignation of the then-government. The number of migration attempts by boat from Haiti have risen since then, according to IOM data.

But chaos in the country has not stopped neighboring governments from repatriating Haitian migrants by the tens of thousands.

“More than 86,000 migrants have been forcibly returned to Haiti by neighboring countries this year. In March, despite a surge in violence and the closure of airports throughout the country, forced returns increased by 46 per cent, reaching 13,000 forced returns in March alone,” the agency said in its statement.

In recent weeks, the appointment of new Prime Minister Garry Conille and the arrival of several hundred foreign forces to bolster Haiti’s National Police have offered new hope for addressing the crisis. The United Nations Security Council-backed Multinational Security Support (MSS) mission, led by Kenya, is now beginning operations in Haitian capital Port-au-Prince.

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The highly infectious polio virus has been found in sewage samples in Gaza, putting thousands of Palestinians at risk of contracting a disease that can cause paralysis.

Gaza’s Ministry of Health and the World Health Organization (WHO) both said they had carried out tests and found samples of the virus in sewage water.

“Poliovirus type 2 (VDPV2) had been identified at six locations in sewage samples collected on 23 June from Khan Younis and Deir al Balah,” WHO said Friday.

WHO said the findings are linked to the “disastrous sanitation situation” created by Israel’s brutal military assault in Gaza since the Hamas attacks of October 7.

“It is important to note the virus has been isolated from the environment only at this time; no associated paralytic cases have been detected,” WHO added. It said no one has yet been treated in Gaza for paralysis or other symptoms of polio, but that residents must now “contend with the threat” posed by the disease.

Various United Nations agencies – including UNICEF, the children’s fund, and UNRWA, the agency for Palestinian refugees – are working with local health authorities to determine how far the virus has spread.

WHO chief Tedros Adhanom Ghebreyesus said polio vaccination rates prior to the conflict were “optimal,” but that Israel’s war against Hamas had created “the perfect environment for diseases like polio to spread.”

“The decimation of the health system, lack of security, access obstruction, constant population displacement, shortages of medical supplies, poor quality of water and weakened sanitation are increasing the risk of vaccine-preventable diseases, including polio,” Tedros warned.

The Palestinian Ministry of Health in Gaza called for practices to improve hygiene and safety.

“Detecting the virus that causes polio in sewage portends a real health disaster and exposes thousands of residents to the risk of contracting polio,” it said in a statement, demanding “an immediate halt to the Israeli aggression.”

Wild polio was eradicated from Gaza more than 25 years ago, with pre-war vaccination coverage reaching 95% in 2022, according to WHO.

Poliovirus can emerge when poor vaccination coverage allows the weakened form of the orally administered vaccine virus strain to mutate into a stronger version capable of causing paralysis, a spokesman from WHO’s global Polio Eradication program said.

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The United Nations’ top court said Friday that Israel’s presence in the West Bank and East Jerusalem is illegal, in an unprecedented opinion that called on Israel to end its decades-long occupation of territories claimed by Palestinians for a future state.

The advisory opinion, while non-binding, was the first time the International Court of Justice (ICJ) has expressed its view on the legality of Israel’s presence in territories it captured in the 1967 war.

An advisory opinion is not legally binding but carries moral authority and can shape international law, according to the ICJ. Friday’s opinion prompted condemnation from Israeli leaders and praise from Palestinian officials.

In its sweeping judgment, the ICJ ran through a list of Israeli practices that it said violated international law, including confiscating land, building Israeli settlements in the territories, and depriving Palestinians of natural resources and the right to self-determination. The court called on Israel to cease new settlement activity, evacuate settlers and make reparations for the damage caused.

“The sustained abuse by Israel of its position as an occupying Power, through annexation and an assertion of permanent control over the Occupied Palestinian Territory and continued frustration of the right of the Palestinian people to self-determination, violates fundamental principles of international law and renders Israel’s presence in the Occupied Palestinian Territory unlawful,” the opinion read.

Judge Nawaf Salam, the president of the ICJ, which is based in The Hague in the Netherlands, said the court observed that “large-scale confiscation of land and the degradation of access to natural resources divests the local population of their basic means of subsistence thus inducing their departure.”

The court also found that Israel’s declaration of Jerusalem as its capital helped to “entrench Israel’s control of the occupied Palestinian territory” and said that Israeli settlements in the West Bank and East Jerusalem are “in violation of international law.”

During the 1967 war, Israel captured the West Bank, East Jerusalem, the Gaza Strip and the Golan Heights from neighboring Arab states. Soon after, it began establishing Jewish settlements in those territories.

The Palestinians want the West Bank and Gaza for a future state, with East Jerusalem at its capital. Israel considers the entirety of Jerusalem as its “eternal capital.”

In its opinion, the court concluded that all states and international organizations, including the United Nations, are under an obligation “not to recognize as legal the situation arising from the unlawful presence of the State of Israel in the Occupied Palestinian Territory.”

The case predates the current Israel-Hamas war, and stems from a 2022 request for an advisory opinion by the UN General Assembly. The 15 judges on the court were asked to consider “the legal consequences arising from the ongoing violation by Israel of the right of the Palestinian people to self-determination, from its prolonged occupation, settlement and annexation of the Palestinian territory occupied since 1967.”

It is also separate from the ICJ proceedings held in January over an accusation from South Africa that Israel was committing genocide in its war against Hamas following the October 7 attacks – a claim Israel has vehemently denied.

‘False decision’

Israeli Prime Minister Benjamin Netanyahu and other politicians rejected the ICJ opinion.

“The Jewish people are not conquerors in their own land,” Netanyahu said in a statement. “No false decision in The Hague will distort this historical truth, just as the legality of Israeli settlement in all the territories of our homeland cannot be contested.”

Foreign Minister Israel Katz also condemned the opinion, calling it “fundamentally warped, one-sided, and wrong.”

Far-right Israeli Finance Minister Bezalel Smotrich, himself a settler, also spoke out against the court. “The answer to The Hague – sovereignty now,” Smotrich said on X, a call for Israel to annex the West Bank.

The Palestinian Authority (PA) welcomed the opinion, calling it “a watershed moment for Palestine, for justice, and for international law.”

The opinion “couldn’t be more timely or sorely needed,” the PA said in a statement, adding that it “is a vindication of their steadfastness and perseverance.” The PA also urged all states and the UN not to recognize the legality of the settlements and to “do nothing to assist Israel in maintaining this illegal situation.”

Implications of the ICJ opinion

While the ICJ has previously given advisory opinions about Israel’s presence in the West Bank, Friday’s announcement is a step further, some experts said.

The ICJ in 2004 delivered an advisory opinion on the Israeli separation barrier around the majority of the West Bank, urging Israel to remove it from occupied land. The nonbinding opinion had found that Israel was obligated to return confiscated land or make reparations for any destruction or damage to homes, businesses and farms caused by the barrier’s construction.

“That’s a major difference – not the legality of the settlements per se, but the implications of the settlements and the entire practice around them,” Lieblich said.

While ICJ opinions are not binding, they are perceived as “very authoritative statements of international law as is,” he said, adding that they may have an impact on international organizations taking this opinion to domestic courts, demanding for example that individual counties refrain from exporting weapons that may be used in the occupied territories.

This story has been updated with additional developments and context

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Ukrainian President Volodymyr Zelensky struck an unusually subdued tone as he addressed his nation this week, hinting at a willingness to negotiate with Russia for the first time since Moscow launched its full-scale invasion more than two years ago.

Zelensky suggested Moscow should send a delegation to the next peace summit that he hopes to hold in November. Russia was not invited to the previous peace conference, held in Switzerland last month, as Zelensky said any talks could only happen after a Russian withdrawal from Ukraine.

Kyiv is currently facing the double whammy of a difficult frontline situation and political uncertainty over the level of future support from Ukraine’s closest allies.

While the progress Russian troops are making in eastern Ukraine has slowed significantly since US weapons started arriving in the country in May, it has not stopped entirely. Russia is still gaining territory, albeit at a much slower pace.

At the same time, questions are emerging about the willingness of some of Ukraine’s closest and most important allies – notably the United States and Germany – to continue pouring resources into the conflict in support of Kyiv.

Speaking to reporters on Monday, Zelensky said Ukraine was not receiving enough Western assistance to win the war, pointing out that its outcome will be determined way beyond Ukraine’s borders.

“Not everything depends on us. We know what would be a just end to the war, but it doesn’t depend only on us. It depends not only on our people and our desire, but also on finance, on weapons, on political support, on unity in the EU, in NATO, in the world,” the president said.

Former US Ambassador to Ukraine John Herbst said it was plausible Zelensky’s shift in tone was a reaction to the events unfolding in the United States, where former President Donald Trump on Monday announced a staunch critic of sending support to Ukraine, JD Vance, as his running mate.

“It has to be (a) reasonable peace, which does not permit Russian occupiers to continue to torture, repress and murder the people of Ukraine who are being occupied,” he said. Russia has repeatedly denied accusations of torture and human rights abuses in Ukraine despite overwhelming evidence to the contrary.

Trump and Zelensky spoke on Friday in what Trump called a “had a very good phone call”.

The former president said he would “bring peace to the world and end the war that has cost so many lives” while Zelensky said the two discussed “what steps can make peace fair and truly lasting.”

Unacceptable terms

Russian President Vladimir Putin has repeated several times in recent months that he would be willing to negotiate with Ukraine – albeit on terms that remain completely unacceptable to Ukraine and its Western allies.

Putin said Russia would end its war in Ukraine if Kyiv surrendered the entirety of four regions claimed by Moscow: Donetsk, Luhansk, Kherson and Zaporizhzhia. Large swathes of these regions remain under Ukrainian control, so he is essentially asking Ukraine to give up territory without a fight. Putin also said any peace deal would require Ukraine to abandon its bid to join NATO, prompting Kyiv to call the proposal “offensive to common sense.”

Orysia Lutsevych, deputy director of the Russia and Eurasia Programme at Chatham House, said that considering Putin’s public demands, Zelensky’s words were likely meant as a message to the rest of the world.

Lutsevych believes Putin has stepped up his calls for negotiations because he knows his window of opportunity may be closing.

Despite being considerably bigger and stronger than Ukraine, Russia has not managed to fulfil its territorial goals – even when Kyiv was receiving only limited help from the West. Moscow’s initial attempt to take the capital ended up in a defeat and the front lines have not moved considerably in more than a year.

Uncertainty ahead

New US military assistance started reaching the front lines in Ukraine in May, after months of delays caused by political deadlock in the US Congress. At the same time, Ukraine finally received permission from some Western nations to use their weapons to strike targets inside Russia – although only in limited circumstances and in areas near the border with Ukraine.

While this has helped slow Russian progress and averted a possible reoccupation of the Kharkiv region, Ukraine is still defending territory, rather than pushing forward to reclaim areas currently under Russian occupation.

“Ukrainian forces are going to have to accumulate equipment, material and manpower for a future counteroffensive operation, and that’s part of the Russian calculus that we are seeing – the Russian military command very much appears to be pursuing a strategy where they are conducting consistent, grinding offensive operations throughout the entire front line,” said Riley Bailey, a Russia analyst at the US-based Institute for the Study of War.

By making gradual, creeping advances along the more than 600-mile-long (1,000 kilometer) front line, Russia is forcing Ukraine to commit to defensive operations rather than gear up for a counteroffensive, Bailey said.

“They will need to degrade the Russian forces and capabilities that are part of the offensive operations, which would bring some more flexibility and ease some of the pressure,” Bailey said. “Ukraine can then start making some operational choices that it hasn’t been able to make in the past few months.”

But the success of any future Ukrainian counteroffensive will depend primarily on how much support it receives from its Western allies going forward. Zelensky said this week that the current level of support was enough to hold off further Russian advances, but not win the war.

This week brought more uncertainty on that front, as Trump announced that he had picked Vance as his vice-presidential nominee. Vance has previously suggested Ukraine should negotiate with Russia because the US and other allies do not have the capacity to support it. Trump himself has claimed he would “end the war in one day” and said the US shouldn’t be sending money to Ukraine with no strings attached.

At the same time, it emerged that Germany, which is among Ukraine’s biggest supporters, plans to halve its military aid to Ukraine next year – although it suggested Ukraine should be able to meet the bulk of its military needs with the $50 billion in loans from the proceeds of frozen Russian assets approved by the G7 last month.

If the worst-case scenario for Ukraine was to materialize – if the US stopped providing aid, Europe didn’t step up its assistance and Ukraine wasn’t able to access the frozen Russian assets – Russia would likely start to make much bigger gains.

Herbst said that if the Democrats win the US presidential election in November, the current US policy of supporting Ukraine is likely to continue, with more aid flowing in.

“If Trump were to win, we don’t know what he will do. But we know that there are serious people on his national security team who will understand that Putin is a direct threat to American interests and that it is important or critical to the US that Putin lose in Ukraine,” he added.

But Herbst said there is one more factor which could convince a possible Trump administration to keep helping Ukraine.

“If his team cuts off aid, and Ukraine collapses, that will be a major defeat to the United States, caused by the Trump team. And a defeat that would dwarf the embarrassment and the damage done by Biden’s incompetent withdrawal from Afghanistan. And there will be people on his team that will understand that,” he said.

Analysts expect the Ukraine aid package – the more than $60 billion approved by the US Congress earlier this year – to last Kyiv about a year to 18 months, which could be enough time for Ukraine to regroup and launch a new counteroffensive.

Lutsevych said that Ukraine desperately needs to make battlefield gains and then see if there is a real desire by Russia to negotiate – which she says doesn’t currently come across as genuine.

“But what evidence do we have that Russians are willing to negotiate? Putin is putting his country on a total war footing,” she said, adding that the war will likely end only if Moscow begins to feel threatened.

“I think this war will end when Putin begins to feel that the Russian control over Crimea is threatened.”

Ukraine has already stepped up its attacks against the peninsula, illegally annexed by Russia in 2014 and home to Moscow’s Black Sea fleet. Kyiv claims its military has struck and sunk or severely damaged several Russian warships in the area, disabling at least a third of Russia’s Black Sea fleet.

Ukraine has also managed to hit and temporarily shut down the Kerch Strait bridge that connects Crimea with Russia on several occassions. The southern front – which stretches from the Donbas in eastern Ukraine across the Kherson and Zaporizhzhia regions, with Russian-occupied territory creating a land bridge between Russia and Crimea – will be a key target.

While Zelensky’s tone might have shifted this week, his position on what a peace deal should look like hasn’t, or at least not publicly. The majority of Ukrainians do not want the government to give up any territory at all.

“Right now, it is politically difficult, if not impossible, to state that a peace can be achieved without the full return of all Ukrainian territories. But that doesn’t mean that over time, it couldn’t become possible,” Herbst said.

He believes Kyiv could “speak with some justification of Ukrainian victory in this war,” even if Ukraine doesn’t manage to get back all of its pre-war territory – as long as it reclaims enough to be an economically viable and secure state.

“But for it to be a secure state, especially in those circumstances, it must be a member of NATO. I believe that if this were truly on the table, meaning with the full faith and power of the United States behind it, this in theory could lead to a stable peace,” he said.

“It wouldn’t be a just peace, because you’re still consigning millions of Ukrainians to the tender mercies of a vicious regime of the Kremlin, which has shown it has no love — and that’s a very polite way to phrase it — for Ukrainians who believe they are Ukrainians, and not little Russians.”

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Hiroshima, the Japanese city devastated by a US atomic bomb in 1945, is at the center of a growing controversy after local officials dismissed calls to disinvite Israel from its annual ceremony promoting world peace as war rages in Gaza.

Every year on August 6, Hiroshima gathers foreign officials, along with locals, in a minute of silence at 8:15 a.m. to mark the exact moment the bomb dropped, killing tens of thousands of people and leading to the end of World War II.

Some activists and atomic bomb survivors’ groups say the ceremony is no place for Israel, which is pounding Gaza with strikes as it seeks to eradicate Hamas in response to the Palestinian militant group’s devastating attack on October 7 last year.

They say the Hiroshima city government should exclude Israel from this year’s ceremony, as it has Russia and Belarus for the past two years over Moscow’s invasion of Ukraine.

But Hiroshima authorities say they have no intention of excluding Israel.

“Russia and Belarus are not invited in order to ensure the ceremony goes smoothly.”

Israel’s war in Gaza may “prevent the smooth execution of the ceremony,” they said, stressing the move was not a gesture of protest but a practical consideration.

Calls for Israel’s exclusion

Of the two ceremonies, Hiroshima’s is the largest with representatives from 115 countries and the European Union set to attend this year.

Envoys from Russia and Belarus haven’t attended since Hiroshima excluded them in 2022 following Moscow’s invasion of Ukraine in February that year. Russia used Belarus as one of the launch pads for its assault and later moved some of its tactical nuclear weapons there.

This year’s Hiroshima Peace Memorial Ceremony takes place against the backdrop of the war in Gaza, where Israel’s bombardment has killed tens of thousands of Palestinians and displaced nearly the entire enclave’s more than 2 million people, who now face severe shortages of food, shelter, water and medical supplies.

“Why invite Israel if they are committing genocide-like crimes, just like Russia and Belarus?” said Tetsuji Kumada, executive director of Hiroshima’s Confederation of A- and H-Bomb Sufferers Organization, one of the groups opposing Israel’s presence.

Another group, Hiroshima-Palestine Vigil Community, launched an online petition in May, calling for Israel’s representatives to be excluded, saying that “current global protests against Israel clearly outnumber those against Russia in both scale and frequency.”

The petition has since amassed more than 30,000 signatures.

Israel has repeatedly rejected accusations from critics as well as rights groups and experts that it has broken international humanitarian law with the breadth of its response to Hamas’ attacks. It argues its war is against Hamas, not Palestinians, although anger over the extent of the destruction and civilian deaths in Gaza has swelled globally.

Japan has taken a strong stance in Russia’s war on Ukraine, pledging to stand with Kyiv, offering billions of dollars in humanitarian aid and military vehicles and equipment for mine-clearing operations. It has also imposed sanctions on Russia.

Meanwhile, Tokyo has offered humanitarian aid to Gaza, expressed “deep concern” for the critical situation in the strip and supports a two-state solution to the conflict.

According to Japanese news agency Kyodo News, the Hiroshima government referred to the war in Gaza in its invitation to Israel, urging the country to cease its offensive.

The invitation said it was “deeply regrettable that the lives and everyday existences of many people are being taken away,” Kyodo reported.

Palestinians not invited

The bombing of Hiroshima on August 6, 1945, and Nagasaki three days later led to Japan’s unconditional surrender and brought an end to World War II. But it also killed tens of thousands of people, both instantly and in the months and years to come due to radiation sickness.

Every year, diplomats in Japan are invited to Hiroshima to join the commemoration that highlights the importance of peace and cautions against the use of nuclear weapons.

But while some advocacy groups urged Hiroshima to shun Israel, others supported its presence.

“As a city of international peace, Hiroshima city needs to invite all nations, regardless of whether they are at war or not,” said Kunihiko Sakuma, president of Hiroshima Hidankyo, an atomic bomb survivors’ advocacy group.

Hiroshima authorities said they only send invitations to countries with embassies in Japan and have never invited Palestinian representatives to the ceremony.

At a news conference last week, Foreign Minister Yoko Kamikawa reiterated Japan’s support for a two-state solution.

“We continue to comprehensively consider the recognition of Palestinian statehood, taking into account how to advance the peace process,” she said.

Junko Ogura contributed to this report.

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Outages have been reported today across airlines, supermarkets, banking and communication services as well as the NHS and trains.

Crowdstrike, which provides cyber attack monitoring and protection to many major businesses, said the problem was caused by a “defect found in a single content update for Windows hosts”, adding it was not a security incident or cyber attack.

Latest on worldwide IT outage

Sky News has been tracking issues like flight delays and cancellations, reports of service outages and Google searches to see when people first started noticing problems.

Airlines

The first signs of trouble in the UK were from users of airline services across Ryanair, British Airways and WizzAir.

Air travellers are often up early to get to the airport and problems with checking in can cause additional stress and panic. Reports first started at around 7am before peaking at around 8.30am.

Ryanair has had the highest number of outage reports according to Downdetector, a website which records issues people have raised with IT services and connectivity.

As of around 10.30am, more than nine in 10 flights from some major UK airports were either delayed or cancelled.

Passengers at airports across Europe have been affected too, with Amsterdam Schipol, Barcelona, Madrid, Rome, Stuttgart and Naples all reporting major disruptions.

About half of the Ryanair issues were related to check-in, with the remainder split between website and app problems.

More than three-quarters of British Airways outage reports were connected to check-in, while more people were having issues with the Wizz Air app.

Banking

Reports about banking services, like Visa and Mastercard, and individual banks such as Nationwide and Lloyds, also started coming in early. They started around 7am but peaked a bit later at 8am.

Visa appears to have been worst affected, with issues evenly split between purchases and payments.

Nationwide has also seen issues related to online banking specifically, with two-thirds of reports citing this issue.

Supermarkets

The first issues from supermarkets started coming in at around 9am, peaking at about 10am.

There have been fewer reports from the likes of Waitrose and Lidl compared with Tesco and Sainsbury’s, but that doesn’t mean they’ve been less badly affected.

It could just be a reflection of the fact that more people are trying to interact with services at Britain’s two biggest supermarkets.

Most of the reports – about three quarters in total across all supermarkets – were related to checkout, with website issues and order tracking responsible for the remainder.

There have been fewer reports so far about any issues relating to supermarket app services, but again this could be a reflection of which services people use most often rather than them being immune from issues.

Communications

Microsoft Teams and Microsoft 365 have been particularly badly affected – there was a rush of reports at 8am as people tried to log in to check emails or messages.

There also appeared to have been a smaller rise in reported issues with other communications channels including WhatsApp and O2.

Most problems reported with WhatsApp related to sending messages, and two-thirds of issues reported with O2 were related to lack of signal, with a further 21% to do with mobile internet.

The majority of problem reports for Microsoft 365 were related to issues with server connection, while a quarter were to do with login issues and a fifth related to OneDrive.

The way many people first noticed issues with their Microsoft products was by seeing a “blue screen of death” on their computer monitors.

Google searches for the term “blue screen” have reached their highest level in five years today.

Searches worldwide peaked at 7.15am UK time, with people in Australia, China, India and North America all looking up the term.

Singapore, Hong Kong and Australia are the three territories with the most relative search interest in the past 24 hours, but that may be because they were more likely to have been awake when the problems first started.

We will update this story later on to see which services have recovered and which are having lasting problems.


The Data and Forensics team is a multi-skilled unit dedicated to providing transparent journalism from Sky News. We gather, analyse and visualise data to tell data-driven stories. We combine traditional reporting skills with advanced analysis of satellite images, social media and other open source information. Through multimedia storytelling we aim to better explain the world while also showing how our journalism is done.

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Businesses including banks, airlines, train companies, telecommunications companies, TV and radio broadcasters, and supermarkets have been affected by a mass global IT outage.

Major US airlines including American Airlines, Delta Airlines and United Airlines have been grounded, while airports in Germany, Amsterdam and Spain are also reporting issues.

It is believed the outage is related to an issue at global cybersecurity firm CrowdStrike and Microsoft – although it is unknown if it is the same issue affecting airports and train services across the globe.

According to an alert sent by CrowdStrike to its clients, the company’s falcon sensor software caused Microsoft Windows to crash and display a blue screen, which has begun to be referred to as the “blue screen of death”.

CrowdStrike chief executive, George Kurtz, said in a statement on X that “the defect [was] found in a single content update for Windows hosts”.

“This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed,” Mr Kurtz said.

The outage appears to be affecting Windows PCs globally, including Sky News in the UK which was not able to broadcast live TV first thing on Friday morning.

UK airports ‘experiencing delays’

London’s biggest airport, Heathrow, said in a statement that its “flights are operational though we are experiencing delays”.

It said it was implementing contingency plans to minimise any impact on journeys and passengers are advised to check with their airline for the latest flight information.

Gatwick Airport said “passengers may experience some delays” due to the global outage – particularly when checking in and passing through security.

Luton Airport also said it was aware of the global IT issue and is currently using manual systems to support operations.

Ryanair, Europe’s largest airline by passenger numbers, warned customers of potential disruptions which it said would affect “all airlines operating across the network,” though it did not specify the nature of the disruptions.

While passengers at Edinburgh Airport were unable to use automated boarding pass scanners and monitors at security displayed a message saying “server offline”, according to a Reuters witness.

The airport had reverted to checking boarding passes manually, the witness said.

‘Beyond the control of GP surgeries’

The IT outage has also reached GP surgeries across the UK, which said they are unable to access patient records or book appointments.

NHS England said the IT outage is “causing disruption in the majority of GP practices” in England but there is currently no known impact on 999 or emergency services.

Grimethorpe Surgery in Barnsley said it had no access to the clinical system, EMIS Web – which allows healthcare practitioners to view and contribute to a patient’s healthcare records.

The Wilmslow Health Centre in Cheshire wrote on X: “All practices in the UK using the NHS-commissioned GP computer system EMIS are currently without access to their IT systems.

“This is beyond the control of GP surgeries. Please bear with us until we have our IT systems back online.”

Another surgery in Putney, southwest London, shows an error message online when patients attempt to book appointments.

The Windrush Medical Practice in Witney, Oxfordshire, asked patients with “routine concerns” to wait until Monday after the booking system has been affected by the global outage.

Meanwhile, the Metropolitan Police said it has not been affected, and everything seems to be working normally.

Train cancellations likely

Also in the UK, Southern, Thameslink, Gatwick Express and Great Northern – all four of Govia Thameslink Railway’s brands – said its services were experiencing widespread IT issues.

“We are unable to access driver diagrams at certain locations, leading to potential short-notice cancellations, particularly on the Thameslink and Great Northern networks,” the company said.

“Additionally, other key systems, including our real-time customer information platforms, are also affected.”

National Rail said its IT teams are “actively investigating to determine the root cause of the problem”.

Out-of-date prices at London Stock Exchange

The London Stock Exchange is among the businesses that have been affected by the global outage, Sky News’ business correspondent, Ian King, said.

A statement posted on the exchange’s website early said that a technical issue was being investigated with the publication of RNS – the exchange’s Regulatory News Service – announcements.

When trading began at 8am this morning, the exchange’s website was still showing prices from the close on Thursday evening.

The FTSE-100 opened 50 points lower – around 0.62% – at the open but no prices were available on the exchange’s website, King said.

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Other major European stock indices have also opened to the downside this morning, with the DAX in Germany down by 0.55% half an hour into the session, while the CAC-40 in France and the MIB in Italy down by 0.45% apiece.

Users on the subreddit for cyber security firm Crowdstrike reported issues in India, the United States and New Zealand.

While users in Australia began reporting issues early on Friday, stating they had been locked out of their workstations.

Within hours, Australia’s National Security Coordinator said it was aware of the large-scale technical outage affecting a number of companies and services across the country.

It said there was currently no information to suggest the outage is a cyber security incident.

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Most GP practices in England have suffered disruption as a result of the major global IT outage, causing problems with booking appointments and issuing prescriptions.

But NHS England said there was currently no known impact on 999 or emergency services as a result of the mass computer failure, blamed on a defective Windows update.

Thousands of doctors’ surgeries have been affected after the widely-used EMIS appointment and patient record system went down.

Global IT outage: Follow live

Pharmacies have also reported issues with accessing prescriptions from GP surgeries and said this would affect the delivery of medicines to patients.

A spokeswoman for NHS England said: “The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system, which is causing disruption in the majority of GP practices.

“The NHS has long-standing measures in place to manage the disruption, including using paper patient records and handwritten prescriptions, and the usual phone systems to contact your GP.

“There is currently no known impact on 999 or emergency services, so people should use these services as they usually would.

“Patients should attend appointments unless told otherwise. Only contact your GP if it’s urgent, and otherwise please use 111 online or call 111.”

EMIS Web enables GP practices to book appointments, examine records and includes a clinical decision support tool as well as helping with admin.

Professor Kamila Hawthorne, chairwoman of the Royal College of GPs, said: “Any form of disruption to our digital systems is a serious concern for GPs as it directly impacts on the care we can give to our patients.

“Outages like this affect our access to important clinical information about our patients, as well as our ability to book tests, make referrals, and inform the most appropriate treatment plan.”

Urging patients to “bear with” GPs, she added: “We really hope that the problems can be resolved quickly and that services are restored to normal as soon as possible.”

A spokesman for the National Pharmacy Association said: “We’re aware that due to global IT outages that services in community pharmacies, including the accessing of prescriptions from GPs and medicine deliveries, are disrupted today.

“We urge patients to be patient whilst visiting their pharmacy.

“We’re urgently raising this issue with the NHS England.”

Dr Farah Jameel, a GP in central London working at Museum Practice, said she was unable to access patient notes, imaging results, medication history and blood tests.

‘This is unsafe’

She said: “I think we need to underline the clinical impact of this IT disruption on how significantly it has interrupted clinical care.

“This is unsafe.”

She added: “At present, we cannot access any patient notes and are trying to assess patients on a case-by-case basis.

“We are unable to access blood test results, imaging results, clinical history and anticipate that the clinical documentation work will accumulate through the course of the day.

“Patient care pathways will be interrupted as we are unable to organise simple management plans like organising tests, and issuing regular medications.

“We are operating a clinical triage system so that we can ensure safety of our patients and see those with the greatest clinical need. Deferring all others that can safely wait to another day.”

The Wilmslow Health Centre in Cheshire wrote on X that practices “using the NHS commissioned GP computer system EMIS are currently without access to their IT systems”.

It added: “This is beyond the control of GP surgeries. Please bear with us until we have our IT systems back online.”

Solihull Healthcare Partnership in the West Midlands said on X: “Unfortunately there is a national issue with EMIS Web – our clinical computer system.

“This will affect our ability to book/consult with patients this morning.

“We will update patients when we can. We apologise for the disruption.”

Error message

A surgery in Putney, southwest London, showed an error message online when patients attempted to book appointments.

Windrush Medical Practice in Witney, Oxfordshire, said it is continuing as normal but urged patients with “routine concerns” to wait until Monday.

Central Lakes Medical Group in Ambleside wrote: “We’re impacted by the IT outage.

“This will have a big effect on us, so apologies in advance for the inconvenience caused, and delays on the phone.”

Cancellation warning

Another post by Pocklington Group Practice in the East Riding of Yorkshire said: “Due to ongoing Windows issues affecting IT worldwide, the practice is currently unable to function as normal.

“This may result in appointments needing to be cancelled and rearranged. Updates will follow when available.”

Salisbury District Hospital also confirmed in a post on social media that it had been impacted.

It said: “We are suffering some delays at our hospital with our administrative services due to the global IT outage.

“We ask patients and visitors to please bear with us as we use alternative methods.”

West Herts Teaching Hospitals NHS Trust, which includes Watford General, Hemel Hempstead & St Albans City Hospitals, said in a post on X: “Patient services still running.

“We have only experienced a minor impact to our IT services following today’s global IT outage.”

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A mass IT outage has affected business, airlines, banks and hospitals around the world.

The outage, which spread widely on Friday morning, is believed to be related to Microsoft and global cybersecurity firm CrowdStrike.

However, it is unknown if it is the same problem affecting airports and train services across the globe.

Follow live: Major services across the world affected by outage

CrowdStrike’s CEO said a “defect” was found in “a single content update for Windows hosts,” and a “fix has been deployed”.

Microsoft also said a resolution for Windows devices affected by the outage is “forthcoming”.

Here is a rundown of how the outage spread, and what we know about it so far…

Crowdstrike CEO points to ‘defect’

At 10.45am on Friday, the head of CrowdStrike issued a statement to say a “defect” was found in “a single content update for Windows hosts”.

George Kurtz added “this is not a security incident or cyberattack” and said the “issue has been identified, isolated and a fix has been deployed”.

Issues still persist however, and customers said the problems came after an update to the code of its Falcon Sensor software.

The agent “blocks attacks on your systems while capturing and recording activity as it happens to detect threats fast”, according to the cyber security firm’s website.

Users reported that their Windows PC’s crashed to the “blue screen of death” after the software update.

First reports from Australia

The first reports of IT issues came overnight from Australia, when a spokesperson for the country’s home affairs minister said the outage appeared to be related to an issue at CrowdStrike.

The countries National Cyber Security Coordinator described it as a “large-scale technical outage,” but said there was no indication it was a cyber attack.

Australian firms were also the first to report a variety of issues: Chain store Woolworths said its payment systems went down, while the National Australia Bank was also affected.

Flight carriers Virgin Australia and Jetstar were forced to delay or cancel flights when departure screens went blank at Sydney Airport.

Outages spread across globe

A spike in outages was then recorded across a number of websites and services just before 6am in the UK, according to the internet tracking website Downdetector.

NHS England said in a statement at 10.20am the outage was “causing disruption in the majority of GP practices” as bookings could not be recorded using the service’s EMIS computer system.

They added there was no known impact on 999 calls or emergency services.

Airlines and airports in the UK, US, India and elsewhere also faced severe delays over the issue: Ryanair advised passengers to arrive for their flights at least three hours early over the disruption, while Edinburgh Airport said the outage meant waiting times were longer than usual.

Major US airlines including American Airlines, Delta Airlines and United Airlines were grounded, while airports in Germany, Amsterdam and Spain reported issues.

Major train operators TransPennine Express and Govia Thameslink Railway – which operates the Southern, Thameslink, Gatwick Express and Great Northern brands – were also disrupted in the UK, and people at the Port of Dover were told to expect longer waiting times.

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